Privacy Policy


KARKOOSHA ("we", "our", "us") is committed to respecting and protecting your privacy. By using our web site, you consent to the collection and use of certain information by KARKOOSHA, as set forth in this Privacy Policy. This Privacy Policy covers our treatment of Personal Information (defined below) that we collect when you are on our web site or make a purchase. This policy also covers our treatment of any Personal Information that our business partners, if any, share with us. This Privacy Policy only governs your use of our web site. This Privacy Policy does not apply to the practices of companies that KARKOOSHA does not own or control, or to people that KARKOOSHA does not employ or manage.

Awareness

KARKOOSHA provides this page to keep you informed of our Privacy Policy practices and of the choices you may make about the way your personal information is collected and used. A link to this policy is provided on our homepage and on the bottom of every KARKOOSHA page.

Personal Information

KARKOOSHA collects personal information in several ways when you place an order, buy a gift voucher for a friend or register for a service offered by KARKOOSHA. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfil your order. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. Additionally we may also obtain information as a result of authentication or identity checks. We may ask for your telephone number that may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order. 

Disclosure of Personal Information

KARKOOSHA may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Your personal information may also be shared with other trading divisions within the KARKOOSHA group. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body. 

We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We don't sell your details to third party marketing companies.


We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information which can identify you personally. We see this as a value-added service helping you to find useful products or services.


Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.


From time to time KARKOOSHA may employ third party business partners to collect personal information on KARKOOSHA 's behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by KARKOOSHA to comply fully with the KARKOOSHA Privacy Policy.  

Marketing Opt-in and Opt-out Provision

You will be given the option to opt-out of subscribing to:

(i) Our regular update service which will send you email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests and events of interest. Such alerts may include marketing information about KARKOOSHA, our subsidiaries or selected business partners; and/or


(ii) One-off marketing promotions from us.


We don't sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by us/KARKOOSHA.
 

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. This can be done by logging in to your account on KARKOOSHA.com.

Protection of Personal Information

KARKOOSHA recognizes that your privacy is important to you and therefore we employ technical security measures that endeavor to protect information from outside threats. However, KARKOOSHA, and its service providers do not represent, warrant or guarantee that Personal Information will be protected against loss, misuse or alterations, or unauthorized access by third-parties and do not accept any liability for Personal Information submitted to them, nor for your or third parties' use or misuse of Personal Information.


With respect to KARKOOSHA's employees, access to your Personal Information is restricted to those employees who require access in order to perform their employment duties. Furthermore, all Company employees are required to abide by this Privacy Policy and are subject to disciplinary action, up to and including dismissal, for breach of its provisions.

Cookies

Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. (A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites.) 

Safeguarding Your Personally Identifiable Information

We will use our best endeavours to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use. In addition, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information. 

Revisions to this Policy

KARKOOSHA reserves the right, at our discretion, to change, modify, add, or remove portions of this Policy at any time. If we change our Privacy Policy, we will post those changes on this page so that you may become aware of what information we collect, how we use it and under what circumstances we disclose it. You should visit this page from time to time to review the then-current policy because it is binding on you. This Privacy Policy was last updated on June 01, 2010.

Contacting KARKOOSHA

You may contact KARKOOSHA for any further information on policies or other issues via e-mail at: info@karkoosha.com.